Contact Us
Whether you've spotted something that needs updating, want to flag a site you think we should look at, or just have a question about how we rank crypto casinos for US players, we want to hear from it. This page explains how to reach us, what we can (and can't) help with, and where to go if your question is really about something else — like an account issue with a specific operator.
What we can help with
Crypto Casinos is an independent research and comparison site, not a casino. We don't hold player funds, process deposits or withdrawals, or manage anyone's account. That means our team is best placed to help with things like:
- Corrections — a bonus figure, licensing detail, or supported coin that's changed or looks wrong
- Questions about how we researched and rated a site, including why it sits where it does in our rankings
- Suggestions for crypto casinos or topics you'd like us to cover
- General feedback on the site, its accuracy, or how easy it is to use
What to contact the operator about instead
If your query is about an actual account — a deposit that hasn't shown up, a withdrawal that's delayed, a bonus that hasn't credited, or identity verification on a specific casino — that has to go to the casino's own support team, not us. We don't have access to any player's account, balance or transaction history at any of the sites we cover, and we're not able to intervene in disputes between a player and an operator. Each casino listed on this site publishes its own support contact, usually via live chat or email, on its own website.
Before you reach out — a few things that save time
If you're getting in touch about a specific casino, having the following ready helps us understand the issue faster:
- The name of the casino and the page on Crypto Casinos you're referring to
- What the issue is — a factual error, an outdated bonus term, a missing detail
- Roughly when you noticed it, especially if a promotion or coin list may have changed recently
We fact-check our pages periodically, but crypto casino terms — welcome offers, wagering requirements, supported coins, restricted states — do shift over time. If something looks out of date, telling us is genuinely useful.
A note on the sites we review
We rank operators like LuckyRollers, BetPanda, CoinCasino and others covered on this site using our own research methodology — reviewing publicly available terms, licensing information and site features. Commission from any affiliate link never decides an operator's position in our rankings; a site pays the same whether it ranks first or tenth, or not at all. If you think a review has misrepresented an operator's terms, that's exactly the kind of message worth sending us.
If you're concerned about your own gambling
If you're reaching out because gambling is causing you stress, financial strain, or you're worried about your own or someone else's play, please don't wait on a reply from us. Contact the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support, available across the US. You can also read more about the tools and limits available to players on our Responsible Gambling page. Offshore crypto casinos, including those reviewed on this site, generally don't offer the same self-exclusion tools or player protections as state-licensed operators, so it's worth understanding what's actually available on any site before you deposit.
Where else to look first
A lot of common questions are already answered elsewhere on the site. Our About Us page covers who we are and how our review process works in more detail, and our Terms and Conditions page sets out the legal basis on which we publish this content. If your question is about UK-facing sites rather than US crypto casinos, that's covered separately on our Non Gamstop Casinos UK 2026 page.
Eligibility and legal reminder
Crypto Casinos is intended for adults of legal gambling age — 18 or 21 depending on the casino and the laws of your state — and nothing on this site is directed at anyone under that age. Crypto casinos reviewed here are licensed offshore, typically in jurisdictions such as Curaçao or Anjouan, rather than by any US state or federal regulator, and they operate in a legal grey area for US players. Availability and legality vary by state, so it's your responsibility to check your own state's laws before signing up anywhere. Any tax questions relating to gambling winnings or crypto gains should go to a qualified tax professional — we don't offer tax or legal advice.